Please arrive at least 15 minutes prior to your scheduled appointment. Late arrivals may require us to shorten the length of your service and will be responsible for the full service price.
We require 24 hour advance notice in order to cancel or reschedule any service with no charge. If your appointment is not cancelled within this notification period, your appointment is considered confirmed. Any changes or cancellations made after the 24 hour window are subject to a cancellation fee amounting to 50% of the cost of the scheduled service. Because of this policy, a valid credit card number is required at time of booking. Your credit card will not be charged until the time of your appointment, and if you choose to use an alternate form of payment you can do so. This policy also applies to gift card and certificate holders.
For same-day appointments please call for availability 703-827-3777.
Gratuities are not included in the price of our services or memberhips. At your discretion, gratuities are graciously accepted by our technicians. Gratuity envelopes are available upon check-out. The industry standard ranges from 18% to 20% of the service fee.
Memberships cannot be combined with any other offers. The membership cannot be transferred or terminated for six months. Your membership may be frozen if a medical condition arises which would prevent you from receiving a facial. Proof of the above circumstance must be provided. There is a $25 monthly fee to freeze your membership. If you miss a month you forfeit the facial for that month.
Your membership is auto-renewed at the end of the six month period. If you elect to end your membership you must notify Skin Facial Bar by the end of the 6 month period. Members must notify Skin Facial Bar of any change in credit card, address or account information.
Unfortunately, skin care products, spa services and gift cards/certificates are not refundable.
GIFT/ E-GIFT CARDS
Gift cards purchased online can be used towards the purchase of Services and Products at Skin Facial Bar. Purchases will be deducted from the card value until the balance reaches zero. Gift cards and E-Gift cards may not be returned, applied to previously purchased services or products, or used to purchase additional Gift cards or E-Gift cards. Skin Facial Bar is not responsible for lost or stolen gift cards.
GUESTS OF 3+
We would love to help organize parties for family, friends and business associates. Please contact us for more information on how you and your party can create a unique spa experience at Skin Facial Bar.
Your date cannot be booked unless we have a deposit.
At time of booking you'll be asked to provide the names of any members of the party to receive services and the services requested.
All services required should be booked at this time as it may not be possible to change services on the day of your scheduled appointments.
A 50% deposit will be required at time of booking. Deposits are based on the services booked and will include a 18% gratuity on all services booked.
Deposits are refundable if the spa is given six (6) weeks written notice prior to the date set, otherwise the deposit is forfeited.
If an appointment is cancelled the day of service, you'll still be responsible for the total cost of the service.
If your party is paying for their individual services, Kindly advise them to leave a credit card deposit for their services as well.
Skin Facial Bar has specially trained staff for most medical conditions. Please contact Skin Facial Bar in advance if any of your guests are pregnant or suffer from a serious medical condition.
Some treatments are not recommended for guests who have certain conditions. For your safety we require a doctor’s clearance before beginning treatment, particularly in the face of the following conditions:
• Cardiovascular conditions, including high or low blood pressure
• Swollen or painful lymph nodes
• Undiagnosed skin rash or thrombosis
• New injury of any kind
• Open sores
• Arthritis (osteo- or rheumatoid)
• Blood Disorder and Disease
For the comfort of our guests, we ask that you please observe our no cell phone policy. We request that you turn off all cell phones before entering the spa area or salon. All emergency calls can be directed through our front desk.
CHILDREN & VISITORS
Due to our limited seating and our guest to maintain the spa’s ambiance, the spa facilities are reserved for clients only. We are unable to accommodate visitors accompanying clients in the treatment areas or the relaxation areas of the spa including those complying with our age restriction policy. For the safety of your children and the comfort of other guests, this policy is strictly enforced.
All spa guests must be 12 years of age or older, minors must be accompanied by their parent or legal guardian.
All guests under the age of 18 must bring a signed consent form.